Privacy Policy
Kartley helps small sellers create a public online store link, showcase products, and receive customer orders through WhatsApp.
This Privacy Policy explains what information we collect, how we use it, and what choices you have when using Kartley.
Information we collect
We may collect the following information when you use Kartley:
- Account information from Google sign-in, such as your name, email address, and profile photo.
- Store information you add, such as store name, store link, about text, logo, announcement text, social links, delivery notes, payment notes, and WhatsApp number.
- Product information you add, such as product names, prices, images, descriptions, categories, and availability.
- Basic technical information needed to run and protect the service, such as browser, device, and usage information.
- Messages you choose to send us through support or contact channels.
How we use your information
We use your information to:
- Create and manage your Kartley account.
- Let you create, edit, publish, and share your store.
- Display your public store page and products to customers.
- Generate WhatsApp order/contact links.
- Improve the reliability, safety, and quality of Kartley.
- Respond to support requests.
- Prevent abuse, fraud, or misuse of the service.
Google sign-in
Kartley uses Google sign-in so sellers can access their accounts securely without creating a separate password.
Kartley does not receive, store, or see your Google password.
Public store information
When you publish your store, some information becomes publicly visible, including your store name, public store link, logo, about text, social links, delivery/payment notes, WhatsApp number, and product details.
Do not publish information that you do not want customers or visitors to see.
WhatsApp orders
Kartley helps customers open WhatsApp with a prefilled message to contact the seller.
Kartley does not send WhatsApp messages on behalf of customers. Customers manually send messages through WhatsApp.
Kartley does not control WhatsApp, Meta, or any communication that happens outside Kartley.
Payments and delivery
Kartley does not process online payments, collect card details, handle checkout, manage delivery, or track orders.
Sellers are responsible for payment arrangements, delivery, customer communication, and fulfilling orders.
Data sharing
We do not sell your personal information.
We may share limited information only when needed to operate Kartley, comply with legal obligations, protect the service, or use trusted service providers such as authentication, hosting, database, storage, or analytics providers.
Data storage and security
We take reasonable steps to protect your information and keep Kartley reliable.
No online service can guarantee complete security, so you should keep your Google account secure and avoid sharing sensitive information publicly on your store page.
Your choices
You can update your store and product information from your dashboard.
You can unpublish your store at any time from your settings.
You can contact us if you need help with your account or data.
Contact us
If you have questions about this Privacy Policy, contact us at:
kartley.store@gmail.com
Updates
We may update this Privacy Policy from time to time. If we make important changes, we will update this page.
Last updated: May 2026